you have learned from the failure and how it helped you grow as a professional. While BPO is totally customer service oriented. 22) Did you learn anything new recently which can be helpful to BPOs? 16) Why do you want to work for our company?
11 Non Voice Process interview questions and 7 interview.
Next round is an online test and essay writing followed by HR round.
The process took 4 weeks.
I interviewed at Sutherland (New Delhi ( I ndia).
How do you work under pressure? The only difference, of course, is that they will not be testing your voice. 20) Will you be comfortable handling customers on the phone? Here, tomorrows teacher essay you don't have to know exactly what your ideal job is going. KPO provides the knowledge based services like medical billing, documentation or claiming insurance. So, you won't have to worry about accent and your spoken English. Knowing additional language apart from English is always beneficial in BPOs. An inbound call centers will only receive calls while outbound call centers will place calls. Then, give an example of a time you handled a high-pressure situation and succeeded.
You just need to know what you want to get out of your ideal job. Benita, a non-voice BPO interview is quite similar to a voice one. In both types of BPO, the opportunities are same, but it depends more on an individuals interest and its personality. . I enjoy working on my own and building financial models.
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